These Digital Delivery Terms apply to electronic confirmation documents, service plans, project materials, and other digital content related to air conditioning installation services provided via zhuconstruction.help. These terms outline how customers receive information after purchasing services and when the service commences.

  1. Description of Digital Services
    Services provided by zhuconstruction.help primarily consist of residential and commercial air conditioning installation solutions. Certain service processes may involve digital delivery, including:
    Project confirmation details;
    Installation plans and service scheduling documents;
    Appointment confirmation notices;
    Construction-related electronic materials;
    Service communication and progress updates.
    All digital materials are intended solely to support the air conditioning installation services purchased by the customer.
  2. Delivery Methods
    Upon completion of payment and project confirmation, we will provide relevant digital information via:
    Email;
    Communication through website contact channels;
    Other electronic communication methods agreed upon by both parties.
    Customers must ensure that accurate and valid email addresses and contact details are provided to ensure the timely receipt of service-related information.
  3. Delivery Timeframe
    Upon receipt of payment confirmation and finalization of project requirements:
    Service confirmation details will generally be sent to the customer’s provided contact information within 1–2 business days;
    Installation appointment scheduling will generally be confirmed within 2–5 business days, subject to project scale, construction scheduling, and site conditions;
    Project plans or related electronic materials will be provided after service details have been confirmed by both parties.
    Delivery times may be delayed in the following circumstances:
    Failure by the customer to provide necessary information in a timely manner;
    Requirement for on-site assessment or additional technical verification;
    Impact of public holidays, extreme weather, or uncontrollable factors.
  4. Service Commencement
    Customers may view relevant service information once digital confirmation materials have been sent.
    Air conditioning installation services will commence at the time agreed upon by both parties, following:
    Completion of project confirmation;
    Successful scheduling of the installation appointment;
    Preparation of necessary materials and equipment.
  5. Customer Responsibilities
    Customers are required to:
    Provide accurate contact information;
    Promptly review and respond to service notifications;
    Provide necessary on-site information for installation;
    Cooperate with appointment scheduling and construction arrangements.
    Delays resulting from the customer’s failure to respond in a timely manner or the provision of incorrect information do not constitute a service delay on our part.
  6. Restrictions on Use of Digital Materials
    All service documents, plan materials, and related content provided electronically are for the exclusive use of the customer who purchased the service. Customers may not copy, sell, distribute, or use the materials for other commercial purposes without the written consent of zhuconstruction.help.
  7. Technical Issues and Support
    Please contact us promptly if you do not receive the relevant digital materials or encounter issues while viewing the service documents.
    We will assist in resolving the matter as soon as possible upon receipt of your feedback and resend any necessary information.
  8. One-Time Service Terms
    The air conditioning installation service provided by zhuconstruction.help is a one-time purchase service.
    The fee paid by the customer covers the specific, confirmed installation project;
    It does not include automatic renewals or subscription fees;
    Any subsequent additional services or extra items will be subject to separate charges following customer confirmation.
  9. Updates to Terms
    We may update these digital delivery terms in response to business adjustments or legal requirements. The latest version will be published on the website, and the most recent publication date shall prevail.